Pointless Points
Fast Food | Franklin, TN, USA
Me: “Thank you for calling [restaurant]. How can I help you?”
Caller: *irate* “Hi, I came in yesterday and ate one of your sandwiches and it tasted awful. I want a refund!”
Me: “I’m sorry to hear about that experience ma’am. Did you say this happened yesterday?”
Caller: “Yes, it was yesterday.”
Me: “As in Sunday? You’re sure this happened yesterday?”
Caller: “Yes. I went through the drive-thru yesterday and got a sandwich that tasted awful!”
Me: “Yesterday?”
Caller: “Yes, Sunday, yesterday, what’s the problem?”
Me: “Well, I’m sorry ma’am, but we’re closed on Sundays.”
Caller: “Your point?”
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